CREATE A REMARKABLE EXPERIENCE
How to get everyone on the team to CARE about customers as their own
This talk will share with your audience 8 powerful principles — ranging
from “Create a Remarkable Experience” to “Be Humble” to “Listen Well and
Communicate with Respect” — that get leaders one step closer to creating
a team that is competent, fun, fulfilled, engaged, and committed to giving
customers the best service possible. 45 - 60-minute keynote. Best Audience:
Leaders and Managers’
Challenges this talk addresses:
Lack of empathy for customer needs.
If I want it done right I have to do it myself
Ownership and Buy-in at all levels of the organization
Negative attitudes and poor morale
Interested in Booking This Talk?
Peter van Stralen is currently making stops all over north america while
traveling with his family to speak to business just like yours. If you
are interested in booking Peter for one of your events, please email him
at firstname.lastname@example.org, or fill out a
speaker request form online.